A little help. A clear next step.

Start with the guide that matches your site.

Our documentation brings the installation steps together. Work through connection, product setup and a test checkout before opening your store to live customers.

Tell us what you are trying to do.

Email hello@pennicart.io with your website URL, whether the site is Webflow or custom-coded, and the step where you need help. Include the exact error message and a screenshot when useful.

Never send passwords, payment card numbers, API secrets or customer payment details. For an order issue, share an order reference and the minimum information needed to identify it.

If checkout is affected, include the complete path.

Tell us which product, cart action and payment method reproduces the problem, whether it happens in test or live mode, and when you first noticed it. This helps us investigate the actual customer journey.

For a shopper’s delivery, refund or product question, contact the merchant who sold the item. The store decides its own fulfillment and customer service policies.